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You see the following error message and code when you use your Kinect sensor:
Kinect microphone is not detected.
This means the Kinect sensor microphone is having trouble hearing you.
Solution 1: Select “More info” and then “Try again”
When you get the error, select More Info to see suggestions of how to correct the problem. After you make the suggested changes, select Try Again to run the test again.
Solution 2: Make sure the Kinect sensor is positioned correctly
To learn how to position your Kinect sensor correctly for optimal microphone performance, see Kinect voice recognition and chat.
Solution 3: Use the Kinect Tuner
Solution 4: Request a repair
If the previous steps didn't resolve the problem, go to the Online Service Center and click Start Request to request a repair.
Repair or warranty questions? See Xbox 360 warranty, registration, and repair: Frequently asked questions.
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