You get one of the following error messages when you install or run the Rogers Anyplace TV application:
To resolve this error:
If this doesn’t resolve your problem, contact Xbox Support. (See the Assistance section at the bottom of this page for contact information.)
To resolve this error, visit the Rogers Anyplace TV website to contact Rogers’ customer support.
To resolve this error, you have to subscribe to the channel that you tried to access. For more information about how to subscribe to various channels, visit the Rogers Anyplace TV website.
There was an error loading the video specified. Try again, or browse or search the video catalog for other content to watch.
Three (3) attempts have been made to access your profile with incorrect information. For your privacy and security, we have locked your profile.
Please reset your password by visiting the Rogers On Demand website to unlock your account at www.rogersondemand.com, click on ‘Forgot Password’ from the Sign In window and follow the onscreen instructions. You must set a new password at www.rogersondemand.com using your temporary password before you can sign in to use Rogers On Demand on Xbox.
To reset your password, follow these steps:
Delete the Rogers Anyplace TV app, and then download it again.
Get help with Rogers Anyplace TV.
Get assistance with your Rogers basic cable or digital cable service.
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