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Error 801540F3 occurs when you try to move your Xbox Live account to a new email address

Problem

You see the following error code and message when you're trying to move your Xbox Live account to a new email address:

Xbox Live is unable to make this request at this time

Status code: 801540F3

This may mean that the email address you are trying to move your Xbox Live account to already has a gamertag associated with it.

Solutions

To resolve this error, follow the troubleshooting steps at Switch a gamertag to another Microsoft account.

If you still experience the error, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.

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