You can control your Xbox One console by using voice commands via a Kinect sensor. For example, you can pause a movie or invite a friend to chat by using your voice.
The Xbox One Kinect sensor uses a microphone to hear your voice commands. Making sure that your Kinect sensor can hear you is key to a great experience. This article describes how to troubleshoot issues with the Kinect microphone when you try to use voice commands.
Consider the following points when you adjust the Kinect microphone or configure your play space:
If you are having trouble getting your Kinect sensor to recognize voice commands, try the following.
Verify that your Kinect sensor is on
Perform a full power cycle of your console
A full power cycle reboots the console fully. Doing this does not erase any of your games or data. Here’s how:
Note If your console is in Instant-On power mode, these steps will shut the console completely off. Instant-On mode, or the ability to turn on your console by saying “Xbox On,” won’t be enabled until you restart the console.
Calibrate the Kinect microphone
Before you start the procedure:
To calibrate the Kinect microphone, follow these steps
During the audio check, the sensor checks the background noise in your play space. If there is not too much background noise, the system automatically goes to the next step. If there is too much background noise, minimize the background noise and then run the audio check again.
During the audio check, the sensor plays several tones to determine speaker placement. The system displays a screen when it calibrates the microphone. This may take a few seconds.
If none of these solutions solved the problem, your Kinect sensor may need to be serviced. Submit an online repair request.
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