“Microsoft account” is the new name for what used to be called “Windows Live ID”. It’s the email address and password you use to sign in to Microsoft services (including Xbox LIVE). Keep in mind that these two terms mean the same thing. Your Xbox LIVE sign-in information has not changed. Find out more on this page.
When you signed up for Xbox LIVE, you associated your Xbox LIVE account with a Microsoft account (formerly Windows Live ID). Your Microsoft account is the email address and password you use to sign in to various Microsoft services. You use this Microsoft account to manage your Xbox LIVE account and download your profile.
If you receive a “Can’t change Microsoft account” or “Can’t change Windows Live ID” error message (status code 8015341B) when you try to switch your Xbox LIVE gamertag to a different Microsoft account, it means that your Microsoft account and your Xbox LIVE account are associated with different regions. To resolve this issue, make sure that the region selected for your Microsoft account matches the region associated with your Xbox LIVE account:
You can check the region of your Microsoft account and change it if necessary by following these steps:
If you try to switch your Xbox LIVE gamertag to a Microsoft account that is already linked to another gamertag, you will receive a message that says “the Microsoft account (or Windows Live ID) you’re switching to is already linked to another Xbox account.”
Before you can switch your gamertag in this case, you must first remove the existing gamertag from that Microsoft account:
Example: Gamertag A is linked to Microsoft account 1. Gamertag B is linked to Microsoft account 2. To swap gamertags A and B between Microsoft accounts 1 and 2, first create a third temporary account: Microsoft account 3.
Example: Gamertag A remains linked to Microsoft account 1. Switch gamertag B to Microsoft account 3. Microsoft account 2 is now free.
Example: Switch gamertag A to Microsoft account 2.Gamertag B remains linked to Microsoft account 3. Microsoft account 1 is now free.
Example: Gamertag A remains linked to Microsoft account 2. After 30 days, switch gamertag B to Microsoft account 1. Microsoft account 3 is now free and no longer needed.
You can change your Microsoft account password from your computer.Use your computer to change your Microsoft account password
Go to Change your Microsoft account password (you must sign in to your Microsoft account first).
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