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Fix errors in Xbox apps on a Windows 8 PC

Overview

Learn how to troubleshoot and resolve performance and stability problems with Xbox-enabled apps on your Windows 8-based PC. This article applies to:

Troubleshooting

Improve online performance and lag

For information about troubleshooting online performance and download issues, see Connecting to Xbox Live from a PC.

Download important updates

If you’re experiencing performance issues, it might be because your computer needs updates or a different version of DirectX. Here’s how to check:

Update drivers

If you’re experiencing issues with graphics or audio, you might need new drivers for your graphics and audio hardware. Drivers need to be updated frequently, so even if your hardware is new, you’ll want to check for updates. There are a few ways to get driver updates:

  • Run Windows Update to download the latest Microsoft-certified drivers for your computer. This is the easiest and most reliable option if you’re not familiar with the details of your computer’s hardware.
  • Check with your computer or hardware manufacturer for the latest drivers. This is the best option for laptops and small form-factor PCs.
  • Download a reference driver for your hardware. This is the best option for power users and custom PCs.

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