Troubleshoot Demand 5 on Xbox 360
Issues
Topics
Demand 5 content is not playing smoothly.
Try the solutions in Improve Xbox LIVE speed.
I am receiving error messages within the Demand 5 app.
If you receive error messages within the Demand 5 app, check the status of the Demand 5 service.
If there are no reported issues with the Demand 5 service, try starting the Demand 5 app again.
If you still experience errors within the Demand 5 app, please contact Demand 5:
OrThe Demand 5 app is not responding.
Try deleting and re-downloading the Demand 5 app.
To delete the Demand 5 app
- On your console, go to Settings, and then select System.
- Select Storage.
- Select the location where the Demand 5 app is saved (for example, Hard Drive).
- Select Games and Apps.
- Select an item that refers to Demand 5, and then select Delete. Select Yes to confirm.
- Repeat with any other items referring to Demand 5.
Then, re-download the Demand 5 app.
To download the Demand 5 application
- On your console, sign in to Xbox LIVE.
- Go to Apps, and then select Browse Apps.
- Find and select the Demand 5 app.
- Select Confirm Download to download and install the app.
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