Home > Support > Apps > Troubleshoot Screenrush on Xbox 360

Troubleshoot Screenrush on Xbox 360

Issues

Screenrush content is not playing smoothly.

Try the solutions in Improve Xbox LIVE speed.

I am receiving error messages within the Screenrush app.

If you receive error messages within the Screenrush app, check the status of the Screenrush service.

If there are no reported issues with the Screenrush service, try starting the Screenrush app again.

If you still experience errors within the Screenrush app, please contact Screenrush by visiting:

The Screenrush app is not responding.

Try deleting and redownloading the Screenrush app.

To delete the Screenrush app

  1. On your console, go to Settings and then select System.
  2. Select Storage.
  3. Select the location where the Screenrush app is saved (for example, Hard Drive).
  4. Select Games and Apps.
  5. Select an item that refers to Screenrush , and then select Delete. Select Yes to confirm.
  6. Repeat with any other items referring to Screenrush .

Then, redownload the Screenrush app.

To download the Screenrush application

  1. On your console, sign in to Xbox LIVE.
  2. Go to Apps, and then select Apps Marketplace.
  3. Find and select the Screenrush app.
  4. Select Confirm Download to download and install the app.

To provide better support, did this solution solve your problem?

Yes
No

Thank you for your feedback

Thanks for Your Feedback

Thank you for taking the time to send us your comments and suggestion about this article. Your feedback is important for us to improve our service.

Provide feedback on this page

Was this information relevant? What can we do to improve this information?
To protect your privacy, do not include contact information in your feedback. 0/255 characters

Assistance

forum.png Xbox Support Forums

Get help from the knowledgeable Xbox Community and official Xbox Support!

 
ambassador.png Chat with an Ambassador

Connect to other Xbox customers like you who know their stuff and want to help.

 
contact_us.png Contact Us

Get in touch with an Xbox Support technician. We are ready and willing to help you!

Contact Us

Would you like to contact Support regarding the "Troubleshoot Screenrush on Xbox 360" issue you were reading about or a different issue?