If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn what to do if you get error 80072741 when using Xbox Live on your Xbox 360 console.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Find out why you get the error "Message Can Not Be Sent" when you try to send a message from an app.
Learn what to do if you see error 8015D000 on your Xbox 360 when changing the Microsoft account associated with your Xbox Live account.
Learn what to do if you see status code xxxx-xxxx-xx8x-xxxx-8007-2746 when you’re trying to download an update to your Xbox 360 console
Learn what to do if you see error 80190864 when making a purchase on your Xbox 360 console.
Can’t join an Xbox Live party or hear someone in a party on your Xbox 360 console? Try the solutions on this page.