Find out how to set your Xbox One console to offline so it doesn't automatically connect to the Internet.
Find out how to troubleshoot slow game or app downloads on your Xbox One console.
Find out about what solutions to try if you’re getting an error message when run the Xbox One Multiplayer Connection Test.
Learn about the network settings on your Xbox One and how to optimise your online experience.
Find solutions to try if you can’t hear your friends online or you can’t join or host an online multiplayer game.
Find out about what solutions to try if you’re getting an error message when run the Xbox One Network Connection Test.
If you have a firewall or router, you might need to make a configuration change for your Xbox One console to communicate with Xbox Live. Here's where to find out what ports you need to have open.