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Contact us


To manage your subscription, sign in to your Microsoft account.

Phone assistance is available.

  • Monday-Friday: 09:00-21:00
  • Saturday: 10:00-18:00
  • Sunday: 10:00-18:00

Phone numbers

  • 020 7365 9792 or 0800 587 1102
  • Hearing Impaired (TTY device): 0800 5871103

Please note that if you call us using a mobile phone, there may be additional charges from your service provider. Please contact your service provider for more information.

Community Support

Chat with a volunteer from the community

Connect to other Xbox customers like you who know their stuff and want to help.

Post on the Community Support Forums

Get help from the knowledgeable Xbox Community and official Xbox Support!