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Error code 0x80150007 occurs when you try to use Games for Windows Live

Problem

You may see the following error code and message when you try to use Games for Windows Live:

Error: Can't connect to Live. The logon error code is 0x80150007

This may mean that Games for Windows Live can’t obtain an IP address from the selected network device.

Solution

To resolve this problem, make sure that you have selected the correct network device. For information about how to do this, see Troubleshoot Games for Windows Live connection problems.

If you are still experiencing the problem, contact Xbox Support by clicking the Contact Us link at the bottom of this page.

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