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"The Microsoft account (or Windows Live ID) that you're switching to is already linked to another Xbox account" error

You see the following error message when you try to switch your Xbox Live gamertag to a Microsoft account that's already linked to another gamertag:

The Microsoft Account (or Windows Live ID) that you're switching to is already linked to another Xbox account

Solution

To resolve this problem, follow the steps at How to change the Microsoft account email address associated with Xbox Live.

If you keep experiencing the problem, contact Xbox Support.

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