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Verify the security information for your Microsoft account

Verify your security information Sign in to your Microsoft account to verify your security information.

When you add contact information such as a phone number or email address to your Microsoft account, you create an extra layer of security. This information lets you prove your identity should you need to make changes to your account—for example, if you forget your password or think your account might have been hacked.

After you add this information, you'll need to verify it before you can use it to prove your identity. Follow the steps on this page to learn how to verify your security information.

Verify your security information from your computer or other Internet-enabled device

Here's how:

  1. Sign in using your Microsoft account email address and password.
  2. Select Security & privacy.
  3. Click More security settings.
  4. Click Verify next to your security information.
  5. You'll receive a security code via text or email to verify that you're the account owner. Enter the code when you receive it, and then click Verify.

Note You won't able to use the phone number or email address you provided as proof of your identity until you've verified your security information.

Verify your security information on your Xbox One console

When prompted to verify security information while using your Xbox One, follow the instructions displayed on your console.

Verify your security information on your Xbox 360 console

When prompted to verify security information while using your Xbox 360, follow the instructions displayed on your console:

  1. Xbox will send a verification code to the phone number or email address you provided. Enter that code on your console screen when you receive it.
  2. You'll need to sign in with your Microsoft account and password to confirm the phone number or email address before you can use it to verify your identity.
  3. You’ll be shown the email address or phone number you just added. Click or tap Use this security info to confirm.

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