Set up and use Sky

Get started with Sky on Xbox 360

What you need to watch Sky

  • An Xbox 360 console
  • A storage device with at least 135 megabytes (MB) of available space
  • An active, qualifying Sky Go subscription
  • An Xbox Live Gold Membership
  • A high-speed Internet connection

Note Sky on the Xbox 360 console is available in the United Kingdom and the Republic of Ireland only. Learn more about registering with Sky.

Download the Sky app

  1. On your console, sign in with your Xbox Live gamertag. (Xbox Live Gold Membership is required.)
  2. Go to Apps and select Browse Apps.
  3. Browse for Sky.
  4. Select Sky to download and install the app.
  5. After the download, the app automatically starts. You can browse through the catalog and view details about the available content.

To start Sky later, go to TV & Movies, select My Video Apps and then select Sky.

Note If you don't have a Sky subscription, you are directed to the Sky website to sign up. If you have an Xbox Live Free Membership, you are asked to upgrade to a Gold Membership.

Learn more about Sky programming, billing and account setup.

Start watching Sky

Go to TV & Movies, select My Video Apps, and then select Sky.

  1. Until you sign in to the Sky app, you see the following options each time you launch it:
    • Sign-in: After you sign in using your Sky iD, you will not be prompted to do so again unless you deactivate the console from your account.
    • Have a look around: You can browse the content offered within the app without signing in However, you have to sign in to view any content.
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  1. Select Got a Sky iD? Sign in. Use your Sky iD credentials to sign in.
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  1. From the TV Guide hub, you can select a channel to watch and view live TV.
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  • You can use the Sky app to watch a variety of sports, movies and entertainment channels from Sky, dependent on your subscription.
  • Whilst watch live TV, press A to see Now and Next information for the current channel and press Y to see information about the program that is currently on. Press B to close this information.
  • Use the directional pad or the left thumbstick to see what is on the other channels, and then press A to change to that channel.
  • You can also change channels by pressing the left bumper (LB) and right bumper (RB).
  • For most channels, picture quality changes automatically, depending on the speed of your broadband connection. For some channels, you can still set your preferred picture quality by going to Settings and choosing one of the following options:
    • Low (600Kbps)
    • Medium (1.2Mbps)
    • High (1.8Mbps)
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Note For best results, you will need an effective broadband speed of 2 Mbps.

  1. From the On Demand hub, you can use Sky on Xbox to watch a variety of TV shows and movies on demand. The content is divided into three sections:
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    • Catch Up has the latest sports shows and series form the Sky channels that you subscribe to.
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    • TV Box Sets has older series and programs, as well as content from other channels.
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    • Sky Movies has films from the Sky Movies channels.
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  1. From the Search hub, you can search for content based on title.
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  1. Select something to watch and then select Play.

Note If you set a PIN (personal identification number) on the Sky website, you might be prompted to enter the PIN when launching certain channels or on-demand content.

Change the Xbox 360 console on which you watch Sky TV

To watch Sky on a different Xbox 360 console, you must first remove the old console from the list of registered devices on the Sky website, then select Sky from the TV & Movies channel on the new console. Here’s how:

  • On your computer, go to the Sky Go website and sign in using your Sky ID.
  • Select Settings.
  • Select Manage Devices.
  • Select Remove Device next to the Xbox 360 console that you want to remove.
  • On your console, go to TV & Movies, select My Video Apps, and then select Sky.
  • Download the Sky application. This automatically associates the new console with your Sky Go account.

Notes

  • You can register up to two device on a single account.
  • You can change one device per month.
  • Only one of these devices can be an Xbox 360 console.
  • For an additional charge, you can register up to four devices by purchasing the Sky Go Extra, However, you will still only be able to register one Xbox 360 console at a time.
  • Your Sky Go account is associated with your physical Xbox 360 console, not with your Xbox Live Gold profile. You watch Sky on your selected Xbox 360 console when you are signed in with any Xbox Live Gold account.

Parental controls

Sky Go uses its own parental control settings. You edit these on the Sky Go website.

If the Xbox 360 console safety setting is set to block access to Xbox Live, then the console prompts you for the Xbox console pass code as soon as you launch the Sky application.

Note Microsoft does not control Sky Go parental settings, and Xbox Support cannot help you with these settings. If Sky Go parental controls are not restricting content as expected, call Sky Support at 08442 411 599 or visit the Sky Go website.

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