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Missing setup key for Xbox 360 and Windows Media Centre

Overview

During setup, the Windows Media Centre app for Xbox 360 should provide you with a setup key to enter on your Windows Media Centre PC. The setup key may not appear if you’ve previously set up Windows Media Centre on your console. This page describes how to resolve the problem.

Remove the existing computer connection

To fix this problem, remove the existing computer connection. Here's how:

  1. On your console, go to the Settings and then System.
  2. Select Computers.
  3. Select Windows Media Centre.
  4. Select Disconnect.
  5. Go back to Xbox Home. Select Apps and then My Apps.
  6. Select Windows Media Centre.

You should now see a setup key. For more information about how to set up your Xbox 360 console with Windows Media Centre, see:

Set up Windows Media Centre on Windows 8 and Xbox 360

Set up Windows Media Centre on Windows 7 and Xbox 360

Set up Windows Media Centre on Windows Vista and an Xbox 360

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