By using this site you agree to the use of cookies for analytics, personalized content and ads.
Share this page

Error 0xc00d1395/0x80151200 occurs when using an Xbox app

You see the following error code when you try to use an Xbox app:

0xc00d1395/0x80151200

This may mean that an auto-renewable subscription, such as Xbox Music Pass, failed to auto-renew because of an expired payment instrument or because there is missing payment information on the account. When this occurs, your account can’t access the Xbox Live service.

Solution

To resolve this problem, you will have to update the payment instrument or payment information on your account so your subscription can renew. See Manage payment options for more information.

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Error 0xc00d1395/0x80151200 occurs when using an Xbox app" issue you were reading about or a different issue?

Share this page