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Status code C000-007B occurs when you download to your Xbox 360 console

Problem

If you see the following error code when you try to download something (an app, a game, a video, etc.) to your Xbox 360 console, your console may have a hardware problem:

Can’t read update from disc.

Status code: xxxx-xxxx-xxxx-xxxx-C000-007b

Note The “x” digits vary.

Solution

To resolve this problem, try updating your console using a USB drive or a disc. For more information about how to do this, see How to get a new Xbox 360 update.

If updating your console didn’t work, request a repair.

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