Games with Gold

Overview

Games with Gold is a new Xbox programme that offers free Xbox 360 games to qualifying Xbox Live Gold members. This article provides answers to commonly asked questions about the Games with Gold programme.

Topics

Offer and eligibility

What is Games with Gold and how long does it last?

We want to thank our existing Xbox Live Gold members and any new Gold members who may join during the rest of this year by providing two free game downloads a month from July to December 2013. In celebration of e3, we will also provide a bonus free game to download between June 10 and June 30, 2013!

Q. Is this only for new members?

Games with Gold is available to existing Xbox Live Gold members as well as new Xbox Live Gold members. To download the free games that will be available starting on the 1st and the 16th of any given month during the programme period, you just need to be a Gold member at the time of redemption of any Games with Gold offering.

Q. Is Games with Gold available in my region?

Games with Gold is available in the following countries and regions: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, India, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, United Kingdom, United States.

Q. What if I am on a 30-day Gold credit card trial?

You are eligible. You must be enrolled to a paid Gold Membership or a Gold trial that requires a credit card.

Q. What if I am on a non-paid trial and I go Gold during the trial period to take advantage of a free game offer? Will I get the game?

If you upgrade to Gold during the duration of your non-paid Gold trial, your Gold membership will not start until the end of your free trial. As such, you will not be eligible to download a currently offered free game until your trial period ends and your Gold membership begins.

Q: If I redeem a promotional Gold token, will I be able to download the free games?

No, sorry, you would not be eligible. You must be enrolled to a paid Gold Membership or Gold trial that requires a credit card.

Q: Can a child download mature content through Games with Gold?

All Xbox parental control settings are respected by the Games with Gold programme. Any restrictions set on purchasing mature content will be applied to child accounts when downloading the titles offered through Games with Gold.

Games

Q. What kinds of games are included?

Games will be a mixture of fan-favourite Xbox Live Arcade and Games on Demand digital titles.

Q. What are the ratings on the games going to be?

Game ratings will vary.

Q: Why are these only Xbox 360 games? Is this going to be extended to Gold on Xbox One?

The Games with Gold promotion runs from 10 June 2013 to 31 December 2013. There are no plans to include Xbox One games in the programme at this time.

Q. Will the titles be disclosed in advance of free game offers?

Game titles will generally not be disclosed in advance. You can always check what’s the latest free game available on the games channel on your Xbox 360 Dashboard. Besides the bonus game that will be made available from 10 to 30 June 2013, two free game downloads will be available monthly, starting on the 1st and the 16th of every month from July to December 2013.

Q. Do I get to keep the games?

Yes, once you download the games, they are yours to keep. If you ever need to remove a game from your console, you can download it again from your Download History in Account Settings.

Q. What happens if I miss a game?

Unfortunately, you will not be able to go back and download games from prior periods once a given free game download offering period has elapsed.

Q. Why don’t I get two games in June?

The Games with Gold programme officially starts 1 July and runs until 31 December 2013. In advance of that timeframe, we are making one bonus game available from E3 until 30 June 2013.

Troubleshooting

Q. What happens if I don’t have a hard drive or enough free space?

Some games in the programme will require a hard drive or additional storage. A hard drive is sold separately for 4GB and original Xbox 360 Core and Xbox 360 Arcade consoles.

For information about managing the space on your console’s hard drive, see Copy, move or delete Xbox saved games, profiles and avatar items.

If you do not currently have enough free hard drive space but want to take advantage of a free game offer to download later, follow these steps.

  1. On your Xbox 360 Dashboard, select the free offered game.
  2. Accept the free promotional price.
  3. Cancel the download.
    Note The game is added to your download history when you cancel the download.
  4. Download the game later. To do that, follow these steps:
    1. On your console, sign in to Xbox Live using the gamertag that you used when you accepted the promotional offer.
    2. Go to Settings, and then select Account.
picture
  1. Select Download History.
  2. Browse your download history. If you want to download something again, select the item and then select Download Again.

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