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How to clear the cache on Xbox 360

Overview

The Xbox 360 system cache stores such items as game updates, system update installation packages and gamer pictures of your friends. You can often resolve issues with your Xbox 360 by clearing the system cache.

The following are not removed when you clear the Xbox 360 cache:

  • Your gamertag
  • Content that you have downloaded
  • Game files
  • Console software updates.

Clearing the cache removes previously downloaded game updates. You must download these updates again the next time that you play the game.

To clear the system cache

Note Repeat these steps three times.

  1. Press the Guide button on your controller, go to Settings and select System Settings.
  2. Select Storage or Memory.
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  1. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
  2. Select Clear System Cache.
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  1. When prompted to confirm storage device maintenance, select Yes.

What are other users saying about these topics?

To see what other users are saying about these topics, or to ask your own questions, go to our Xbox Support Forums and view the following conversations:

Please note that Xbox Support Forums content is available only in English. To translate Xbox Support Forums content into another language, paste the URL into an online translation tool such as Bing Translator.

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