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Xbox 360 Wireless Gaming Receiver for Windows

Connect the receiver to your Windows PC

The Xbox 360 Wireless Gaming Receiver for Windows lets you connect up to four wireless headsets and four wireless controllers to a PC running Microsoft Windows XP with Service Pack (SP2) or a later version of Windows.

Step 1: Connect the Xbox 360 Wireless Gaming Receiver to your computer

  1. Remove the green label from the USB connector on the receiver.
  2. Insert the USB connector into a powered USB 2.0 port on the computer.
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Note The USB ports on the front of your computer are probably not powered USB 2.0 ports. Try using a USB port on the back of the computer.

A green light on the receiver indicates that the unit is working.

  1. If the Add New Hardware Wizard starts automatically, select Install the software automatically (Recommended), and then select Next.
  2. Do one of the following
Step 2: Install the Wireless Gaming Receiver software

Note Before you can use wireless accessories with your computer, you might need to install some software on your computer.

To install the software from disc

  1. Insert the installation disc into the CD or DVD drive of your computer.
  2. If the Setup program doesn't automatically start, change to your CD or DVD drive and then run the Set-up program.
  3. Follow the steps in the wizard to install the software. Restart the computer if you're prompted.

Step 3: Connect an Xbox 360 wireless accessory to your computer

  1. Turn on the Xbox 360 wireless accessory that you want to use with your receiver.
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  1. On the receiver, press the connect button. The light flashes green.
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  1. On the wireless accessory, press the connect button. For example, on the wireless controller, the connect button is on the back.
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Green flashing lights on the accessory and the receiver indicate that the device is trying to establish a connection. When the lights stop flashing and remain lit, the accessory is connected. For example, on a wireless controller, one of the lights around the Guide button will remain lit.

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Troubleshooting the Xbox 360 Wireless Gaming Receiver

The green light on the receiver does not illuminate

When you plug the Xbox 360 Wireless Gaming Receiver for Windows into a USB 2.0 port, the green light on the receiver doesn't light up. This can occur for several reasons:

  • The Wireless Gaming Receiver is not plugged correctly into the USB port.
  • The Wireless Gaming Receiver device driver is not working as expected, or the driver is out of date.
  • The USB hub is overloaded.

Solutions

  • Check the USB connection. Make sure that you've connected the Wireless Gaming Receiver for Windows to a powered USB 2.0 port on the computer. The best way to verify the connection is to unplug the Wireless Gaming Receiver from the USB port, and then plug it in again. If the light still doesn't illuminate, try connecting the receiver to a different USB 2.0 port on the computer.
  • Check the device driver. Follow these steps to make sure you have the latest driver:
    1. Open Device Manager. To do this, follow these steps:

      For Windows 8 and Windows RT

      1. Swipe in from the right edge of the screen, and then tap Search. Or, if you're using a mouse, point to the lower-right corner of the screen and click Search.
      2. Type devmgmt.msc, and then tap or click Device Manager in the search results.

      For Windows 7 and Windows Vista

      1. Click Start and then click Run.
      2. Type devmgmt.msc in the Run box, and then click OK.
    2. In the list of different devices, locate the entry for XBOX 360 Peripherals.
    3. Tap or click the plus sign (+) to the left of XBOX 360 Peripherals to show all the peripheral devices for Xbox 360 that are attached to the computer.
    4. Locate and double-click Xbox 360 Wireless Receiver for Windows. The Xbox 360 Wireless Receiver for Windows Properties dialogue box opens.
    5. Verify that the Device status area of the dialogue box displays the text, "This device is working properly".
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If the device doesn't appear in Device Manager or if the Device status area doesn't indicate that the device is working, verify that the software is installed correctly. See Step 3: Connect an Xbox 360 wireless accessory to your computer, earlier on this page.

  • Check the USB port device. USB hubs can only supply power for a limited number of USB devices. It's possible that your USB hub can't provide sufficient power for all the devices that are plugged into it.

    Note The USB ports on the back of a PC are typically powered ports. The USB ports on the front of a PC may not be powered ports.

    To avoid exceeding the amount of power that the USB hub can provide, follow these steps:

    1. Connect the Xbox 360 Wireless Gaming Receiver for Windows directly to a powered USB 2.0 port on the back of the computer.
    2. Verify that the green light on the Wireless Gaming Receiver lights up.

    If these steps resolve the problem, we recommend that you move the other USB powered devices to a powered USB 2.0 hub.

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