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Error PBR30225 occurs when making a purchase on your Xbox One console

You see the following error code and message when making a purchase on your Xbox One console:

Error PBR30225

We couldn’t get authorization for this. Try a different or new way to pay. If you have more questions, ask your bank.

This means that there was an issue getting an approval authorization for your attempted purchase.

Solutions

To resolve this problem, try the following solutions.

Solution 1: Contact your financial institution

Contact your financial institution or bank and inquire about your account’s purchasing allowances.

Solution 2: Use a different payment option

There may be a problem with a payment option associated with your account. To work around this problem, try using a different payment option. If necessary, add another payment option to your account. To do so, go to Change a payment option, select Add payment option on the left side of the screen, and then follow the instructions.

Solution 3: Try your purchase again later

Wait and try the transaction again in 24 to 48 hours. When too many purchase failures occur, transactions may be blocked until no purchase attempts have been made for a while (usually 24 to 48 hours).

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