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Microsoft Complete for Xbox One

Overview

Microsoft Complete is an extended service plan for your new Xbox One console and Kinect. Microsoft Complete provides you with three total years of coverage for your console and Kinect sensor. Additionally, Microsoft Complete provides a warranty for two controllers. Microsoft Complete is only available within the first 45 days after your purchase.

Note Some exclusions and restrictions apply. Read the Terms and Conditions.

Step 1: Register your Xbox product (if you haven't already)

You'll need:

  • A Microsoft account (email and password).
    Your Microsoft account is the email address and password that you use to sign in to various Microsoft services such as Xbox Live (find out more).
    If you don't have a Microsoft account, you can get one for free.
  • Your Xbox One console or Kinect sensor serial number. How do I find this?

Once you’ve collected this information, go to the Xbox Online Service Centre and sign in using your Microsoft account.

Time to complete: About 3 minutes

Step 2: Purchase Microsoft Complete

You can purchase Microsoft Complete anytime within the first 45 days of owning the product. You can make this purchase one of three ways:

  • You can purchase Microsoft Complete when you purchase your Xbox product at a Microsoft Store location or through an online retailer.
  • You can purchase Microsoft Complete by contacting Microsoft Store customer support. To do this, go to the Microsoft Store website and click Contact us to find a regional sales number.
  • You can purchase Microsoft Complete directly from Microsoft through the Xbox Online Service Centre.

Time to complete: About 5 minutes

Pricing for Microsoft Complete

Xbox One and Kinect for Xbox One

Three years for £59.99 (+VAT)

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