How to get your Kinect for Xbox One repaired

Need to get your Kinect for Xbox One repaired? This page helps you find the information that you need to know to start the repair process. Learn how to find the serial number, how to check the warranty and how to request a repair.

Note Make sure that you try all of the troubleshooting steps before you request a repair.

Topics

How to get your Xbox product repaired

Learn how to request a repair for your Kinect sensor.

Find the Xbox One console ID, Xbox One serial number and Kinect serial number

Learn how to find the serial number on a Kinect sensor.

Kinect warranty

View the Kinect sensor warranty and software licence.

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