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Password and security

If you forgot your Microsoft account password, this page will help you reset your password.
Learn how to find your Microsoft account email address so you can sign in.
Learn how to move your Xbox Live profile and gamertag to a different Microsoft account using an Xbox 360 console.
Learn how to fix the following Xbox 360 error message: “The email address or password you entered is not valid. Please try again.”
Having trouble when you try to create a child account? Learn what to do if you can’t complete the parental consent portion.
Find out what to do if you suspect your Microsoft account has been compromised or if you need to check for unauthorised activity on your account.
If you've used your gamertag on multiple Xbox 360 consoles, you might see a message about it. Learn what it means and what to do about it.

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