Repair & register

Find information about a service order you placed for Xbox 360.
Learn how to find the console ID and serial number of your Xbox 360 console. Also, see where to find the serial number on your Kinect Sensor.
Learn how easy it is to recycle your Xbox 360 console and accessories. Find Microsoft-sponsored recycling opportunities near you or receive a postage label to send in your products for recycling.
Find answers to frequently asked questions about packing and posting your Xbox 360 console or Kinect sensor for service.
Need an Xbox 360 service? Find out how get your Xbox 360 console or Kinect sensor serviced.
Find answers to questions about Xbox 360 console warranty and service, as well as accessory warranty and service.
Do you need to see the warranty for your Xbox 360 or Kinect sensor? We've got them all right here in one convenient place.
If a Microsoft Xbox 360 accessory needs service, here’s how to pack and deliver the accessory to a Microsoft Service Centre.
View the Xbox 360 warranty and software license.
Read the Terms & Conditions that govern Xbox service.

Support Resources