Redownload purchased content to a new or refurbished Xbox 360 console

Overview

You can redownload content that you previously purchased from Xbox stores for use on your Xbox 360 console to a new or refurbished console.

Why would I download previously purchased content again?

When you purchase content from Xbox Live and download it to an Xbox 360 console for the first time, Xbox Live recognises the console that you download to as your primary console. When you download content from Xbox Live to your console, you also download that item’s content licence (the permission to use that content as intended) to your console. (For more about content licences, see Xbox 360 Digital Rights Management)

The content licences for your purchased and downloaded content are on your primary console.

If you try to download previously purchased content to a new or refurbished Xbox 360 console, Xbox Live won't recognise the console as the same console that you downloaded to before and won't allow you to download the content again. If you try this, you may get the following error message:

Content assigned to other console

Redownload content to a new or refurbished console

To redownload your previously purchased content to your new or refurbished Xbox 360 console, you must set your new or refurbished console as your primary console. To do this, you must first download something new from Xbox Live to your new or refurbished console's queue, and then download your previously purchased content. Here's how:

  1. Use the steps in the "Buy content from Xbox Live Marketplace" section of Buy or redownload content from Xbox Live to download some new content to your console queue.
  2. After you've completed step 1, send an item to your download queue.
  3. Press the Guide button on your controller.
  4. Go to Marketplace and then to Active Downloads.
  5. Select the item that you want to download, select Download Now and then select Download All Items.

    By completing step 5, you'll set your refurbished or new console as your new primary console.

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