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Troubleshoot Xbox Live parties on Xbox 360

You can start an Xbox Live party on the Xbox 360 console and invite up to seven friends to watch a film, play a game or just chat online. The Party app uses a peer-to-peer networking system to connect your console to your friends’ consoles, so how your local network is configured is very important to working out what’s causing the problem.

If you’re having problems with an Xbox Live party, try the solutions below.

Can’t join a party?

If you can’t join an Xbox Live party, try the following solution.

Have everyone in the party test their Xbox Live connection

Someone in your party might have a Network Address Translation (NAT) problem. To find out, get everyone to test their connection. Here's how:

  1. Press the Guide button on your controller, go to settings, and then select System Settings.
  2. Select Network Settings.
  1. Select Wired Network or your wireless network name (if you're prompted to do so).
  2. Select Test Xbox Live Connection.
  1. If you’re signed in to a profile, select Yes when notified that testing your network connection will sign everyone out, and then select Continue.

A NAT warning appears as a yellow exclamation mark:


If someone has a NAT warning: Have that person follow the steps in the Xbox Live NAT error solution.

Is your console correctly configured for Xbox Live parties?

Make sure that you have an Xbox Live Gold membership. Also, make sure that you have correctly configured your console for the following:

Can’t hear or talk to someone in a party?

If your friends can’t hear everyone in the Xbox Live party, see Troubleshoot problems with Xbox Live chat.

Is Xbox Live game play slow?

If game play is slow in your Xbox Live party, see the Xbox Live Slow Performance Solution.

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