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Payment and purchases

Troubleshoot Xbox 360 Marketplace purchasing
Learn how to troubleshoot Xbox 360 Marketplace purchasing issues.
Manage your payment options online
Learn how to manage your payment options online.
Update your billing contact information online
Learn how to update your billing contact information online.
Manage your payment options on Xbox One
Learn how to manage your payment options on Xbox One. See how to add, remove or update a payment option.
Use PayPal with your Microsoft account
Learn how to use your PayPal account as a payment option for purchasing content and subscriptions.
Update your billing contact information on Xbox 360
Follow these steps to update your billing contact information on your Xbox 360 console.
The payment for your Xbox Live Gold subscription was declined
Learn how to add a new payment option and transfer your outstanding balance if your payment is declined.
Manage your payment options on Xbox 360
Follow these steps to manage your payment options from your Xbox 360 console.
How to manage your child's Xbox subscription
Get more information on how to update or modify payment options for your child's Xbox subscription.

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