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Prepaid codes

Learn about gift cards and prepaid codes
Learn about the different types of prepaid codes you can use to purchase Xbox-related content, including what you can buy and how the codes and purchases show up on your Microsoft account.
How to redeem an Xbox prepaid code
If you have an Xbox gift card, Xbox Live Gold card, or other prepaid code for Xbox Live content, learn how to redeem them.
Redeem prepaid codes
If you have a prepaid code, gift card, or promotional code, you can redeem it here.
Redeem prepaid cards or promotional codes on Windows Phone 8
Find out how to redeem prepaid cards and promotional codes on your Windows Phone 8.
Troubleshoot Xbox Live code redemption issues
If you’re having problems redeeming a prepaid code on Xbox Live, here are some possible solutions.
Troubleshoot redeeming a QR code on Xbox One
Learn how to troubleshoot problems you encounter when trying to redeem a QR code on your Xbox One console.

Support resources

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