Learn about the age-appropriate controls and family privacy settings you can adjust on Xbox.com and on your Xbox One console.
If you forgot your Microsoft account password, this page will help you reset your password.
Learn how to find your Microsoft account email address so you can sign in.
Learn how to fix the following Xbox 360 error message: "The email address or password you entered is not valid. Please try again."
Having trouble when you try to create a child account? Learn what to do if you can’t complete the parental consent portion.
Learn what to do if you are repeatedly prompted for your password on Xbox One.
If you've used your gamertag on multiple Xbox 360 consoles, you might see a message about it. Learn what it means and what to do about it.
Learn what to do when you don’t receive an expected security code.
Learn how to verify the security information for your Microsoft account so you can use it to prove your identity if you need to make changes to your account.
Find out what to do if you suspect your Microsoft account has been compromised or if you need to check for unauthorised activity on your account.
Learn how to use an Xbox One console as a guest.