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Password and security: Trending topics

Reset your Microsoft account password
If you forgot your Microsoft account password, this page will help you reset your password.
Find your Microsoft account email address
Learn how to find your Microsoft account email address so you can sign in.
Move your Xbox Live profile to another Microsoft account on Xbox 360
Learn how to move your Xbox Live profile and gamertag to a different Microsoft account using an Xbox 360 console.
"The email address or password you entered is not valid" error occurs for Xbox Live on Xbox 360
Learn how to fix the following Xbox 360 error message: "The email address or password you entered is not valid. Please try again."
You can’t complete parental consent when creating Xbox Live child account
Having trouble when you try to create a child account? Learn what to do if you can’t complete the parental consent portion.
Xbox 360 online safety and privacy settings
Find information about the online safety and privacy settings Xbox 360 offers. Also learn how to promote a child account to an adult account.
Manage privacy and online safety for Xbox One and Xbox 360 from your computer
Learn how to manage privacy and online safety controls for Xbox One and Xbox 360 from your computer.
“I think my account has been hacked”
Find out what to do if you suspect your Microsoft account has been compromised or if you need to check for unauthorised activity on your account.
Make your Xbox Live account more secure
Learn how to help keep your account and personal information secure.
"Your gamertag was last signed in on another Xbox console" message
If you've used your gamertag on multiple Xbox 360 consoles, you might see a message about it. Learn what it means and what to do about it.
Turn off two-step verification
Learn how to turn off two-step verification.

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