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Repair & register

Find answers to frequently asked questions about requesting service for your Xbox 360 console or Kinect sensor.
Learn how to get your Xbox 360 console or Kinect sensor serviced.
Find information about a service order you placed for Xbox 360.
Learn how to find the console ID and serial number of your Xbox 360 console. Also, see where to find the serial number on your Kinect Sensor.
Learn how easy it is to recycle your Xbox 360 console and accessories. Find Microsoft-sponsored recycling opportunities near you or receive a postage label to send in your products for recycling.
Find answers to frequently asked questions about Xbox 360 warranties and registration.
Find answers to frequently asked questions about packing and posting your Xbox 360 console or Kinect sensor for service.
Find answers to frequently asked questions about service for Xbox 360 accessories and game disks.
Do you need to see the warranty for your Xbox 360 or Kinect sensor? We've got them all right here in one convenient place.
Learn how to extend the warranty of your new Xbox 360 to three years with Microsoft Complete, available for 45 days after purchase.
Read the Terms & Conditions that govern Xbox service.

Support Resources