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Xbox 360: I get an error message when I test my Xbox Live connection
If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Troubleshoot Xbox 360 connection to Xbox Live
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
I can’t hear my friends online, or I can’t join or host a multiplayer game on Xbox Live
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
How to clear the cache on Xbox 360
Learn how to clear the system cache on your Xbox 360. This can often resolve issues with your Xbox 360 console.
How to hook up your Xbox 360 S or Xbox 360 to a TV
A step-by-step walkthrough for the A/V novice explaining how to connect your Xbox 360 console to your television or monitor.
Fix Xbox 360 console problems
Having some problems with your Xbox 360 console? Get information about fixing common Xbox 360 console problems.
Your Xbox 360 TV or monitor is blank
Xbox Blank Screen | Xbox 360 Monitor Issues -
How to get a new Xbox 360 update
The Xbox 360 console software is periodically updated with new features. Find tips and suggestions for updating your console’s software via Xbox Live, a game disc or even a USB flash drive.
Troubleshoot problems with an update to your Xbox 360 console
Fix Xbox 360 console software problems and error codes that can occur when trying to update the Xbox 360 console software.
Manually eject your Xbox 360 console disc tray
If the disc tray on your Xbox 360 console is stuck shut, here's how you can manually open it.
Set up your Xbox 360 or Xbox 360 S console
Follow these step-by-step instructions to set up your Xbox 360 console.

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