If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn what to do if you see error message "Xbox Live sign-up or account download is currently unavailable" when you use Xbox Live.
Learn what to do if you see error code 80190339 when trying to make a purchase through Xbox Live.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn about error 80151011 and what to do if you see it when you try to sign in to Xbox Live.
Learn what to do if you see error 8015D000 on your Xbox 360 when changing the Microsoft account associated with your Xbox Live account.
Learn how to fix error code 80154016 so you can change the Microsoft account for your Xbox Live profile.
Learn what to do if you get error 80072741 when using Xbox Live on your Xbox 360 console.