The diagnostic tool can be used to troubleshoot an Xbox One console that's having issues downloading a system update from Xbox Live.
Learn what to do if you get an error when trying to perform a system update on your Xbox One console.
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Learn what to do if your Xbox One console won't power on.
Find answers to frequently asked questions about the Xbox One Preview programme.
Learn how your data is saved, how to check your free space, and how to set up and connect an external hard drive to your Xbox One console.
Have performance or stability problems with your Xbox One games? Restarting or power cycling your console will resolve most common issues.
Learn how to restore your Xbox One console to the factory default settings.
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Learn what to do if your Xbox One console turns off unexpectedly.