By using this site you agree to the use of cookies for analytics, personalized content and ads.
Share this page


Storage on the Xbox One works differently than it does on Xbox 360. Learn about storage capacity, external storage and how to check your storage space.
Find answers to frequently asked questions about the Xbox One Preview programme.
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Have performance or stability problems with your Xbox One games? Power cycling your console will resolve most common issues.
Learn how to restore your Xbox One console to the factory default settings.
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
Follow these step-by-step instructions to set up your Xbox One console.
Learn about the important buttons and ports on your Xbox One console.
The diagnostic tool can be used to troubleshoot an Xbox One console that’s having issues downloading a system update from Xbox Live.
Learn what to do if your Xbox One console does not detect an external storage drive.

Support resources

Share this page