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Warranty and service

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Learn how to get your Xbox One console or Kinect sensor serviced.
Find information about a service order you placed for Xbox One.
Learn how to find the console ID and serial number on your Xbox One console. Also, see where to find the serial number on your Kinect Sensor.
Learn how to find Microsoft-sponsored recycling opportunities near you or get a postage label to send in your products for recycling.

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