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Get help with EA Access for Xbox One

EA Access is an Electronic Arts product that’s generally supported by the EA customer support team.

Contact Electronic Arts for help

Contact EA support if you have questions about the following issues:

  • Navigating the EA Access app
  • Using the Vault to find and access free games
  • Origin IDs

For information about linking your Xbox profile to your EA Account, see Linking your EA Account with your Xbox Gamertag. To manage your EA Account and connected Xbox accounts, log in to the EA web portal with your EA Account.

If you want to cancel your EA Access subscription, see How to cancel your Xbox subscription.

For more help, go to one of the following EA troubleshooting links:

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