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How to add or remove a Microsoft account on Xbox One

You can easily add your Microsoft account to another Xbox One console or re-add it to your own console if it was accidentally deleted. You can also remove it from another Xbox One. Use the steps on this page to add or remove a Microsoft account on Xbox One.

Note Your Microsoft account is the same for both the Xbox 360 and the Xbox One console.

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Add your Microsoft account on an Xbox One console

You can add your Microsoft account to any Xbox One console. Here's how:

  1. Scroll left on the Home screen to open the guide.
  2. On the Sign in tab, move all the way down and select Add & manage.
  1. Select Add new.
  1. Enter the email address for the Microsoft account, and then select Enter.

    Important Make sure that you do not select Get a new account, unless that’s what you want to do. If you select this, you will create a brand-new Microsoft account.

    If you’ve forgotten which email address is associated with your Microsoft account, see the Lost Account Solution.

  1. Enter the password for your Microsoft account, and then select Enter.

    If you’ve forgotten your password, select I forgot my password.

  1. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.
  2. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox One console.

Remove a Microsoft account from your Xbox One console

It’s easy to remove any Microsoft account from an Xbox One console, because you don’t have to sign in to the account. Here’s how:

  1. Scroll left on the Home screen to open the guide.
  2. Select Settings.
  3. Select All Settings.
  4. Under Account, select Remove accounts.
  5. Select the account that you want to remove.
  6. Select Remove to confirm.
  7. When you're finished, select Close.

Can I remove a Microsoft account remotely?

If you no longer have access to the Xbox One console where you saved your Microsoft account, you won't be able to remove the account remotely. However, you can change your password, which will disable access to your Microsoft account on the other console. Here's how:

  1. In a browser, go to My Account.
  2. If needed, sign in to your Microsoft account.
  3. Select Security & privacy.
  4. Select Change password and then follow the steps.

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