Find solutions to common problems with your Kinect sensor on Xbox 360.
In most cases, your Kinect sensor lens will not need to be cleaned. However, if you find smudges or dirt on the lens, follow these instructions to clean the lens without damaging it.
If you get an error saying "Player or play space not detected", "Kinect can't see anyone. Please try again" or "The Kinect sensor is having trouble seeing you", here's what to do.
Find out why you’re repeatedly prompted to sign in when playing an Xbox 360 Kinect game and how to fix the problem.
If you see one of these error messages, it means the Kinect sensor is having trouble seeing your face. Here are some suggestions about what to do.