Replace a Microsoft Xbox 360 game disc

You can order a replacement disc for the following Microsoft games:

• Alan Wake
• Banjo Kazooie: Nuts & Bolts
• Crackdown 2
• Dance Central
• Fable II
• Fable III
• Forza Motorsport 2
• Forza Motorsport 3
• Gears of War
• Gears of War 2
• Halo 2
• Halo 3
• Halo 3: ODST
• Halo: Reach
• Halo Wars
• Kinectimals
• Kinect Adventures!
• Kinect Joy Ride
• Kinect Sports
• Lost Odyssey
• Ninja Blade
• Ninja Gaiden 2
• Project Gotham Racing 4
• Scene It? Box Office Smash
• Viva Piñata
• Viva Piñata: Trouble In Paradise
• You're In The Movies

1. Contact the Xbox Online Service Centre (sign in with your Windows Live ID). to order a replacement game disc for the games listed above. Console registration is required to place an order. The cost is €15 EUR plus tax and must be paid for by credit card.
2. Send us your non-working disc along with the Service Request Number of your disc replacement order (the mailing address is provided when you place an order).
3. Once we receive your disc and the Microsoft Disc Replacement Programme Terms and Conditions are met, a replacement game disc (not the entire game package) will be sent to you.
4. You should receive the replacement disc five to 10 days after we receive the damaged disc.

THIS PROGRAMME IS GOOD ONLY FOR XBOX 360 CONSOLE OWNERS IN COUNTRIES WHERE XBOX 360 IS SOLD AT AUTHORISED RETAIL LOCATIONS.

• You must enclose one damaged disc for each disc to be replaced.
• You must be over 18 years of age.
• No replacement will be made if less than 90% of the damaged disc is enclosed.
• Payment is by credit card only and is not refundable. This programme cannot be used in conjunction with any other offer or programme.
• Replacement will be the game disc only, without case or game documents and the same game title you submit.
• Your name and address must match the name and address on your credit card billing statement and is the address that will be used for delivery. Microsoft is not responsible for shipment to an incomplete or incorrect address.
• Programme is for CONSUMER END-USERS only. Your Xbox 360 console serial number is required for each order. Maximum quantity requested of each game title is one (1).
• Submitted materials become Microsoft property and will not be returned. Microsoft is not responsible for any lost submissions.
• This is a limited-time programme, subject to availability, and subject to change without notice.
• Microsoft will replace only selected titles and has no obligation to replace all titles or any particular title.
• Incomplete or incorrect submissions will be returned to you.
• These Terms and Conditions constitute the entire agreement between the parties and supersede any agreements or communications (whether oral or written) regarding the Programme.

If the game disc is not published by Microsoft, contact the game publisher for a replacement disc:

• Activision


• Codemasters


• Electronic Arts


• LucasArts


• Sega


• Take-Two Interactive


• THQ


• Ubisoft

Notes

• Microsoft is not responsible for the content of the websites on this list and all content contained on these sites is the property of their respective owners.
• Please note that the game publisher may charge a reasonable fee to replace a damaged disc.