Getting your Xbox 360 console or Kinect sensor repaired is easy. Send us your non-working Xbox product and we will repair it. Here’s how it works:
Time to complete: About 3 minutes
Check your warranty status (sign in with your Microsoft account if needed).
Time to complete: About 2 minutes
Time to complete: About 3 to 4 days
Time to complete: About 10 to 17 days
The total repair time is 14 to 21 days (includes postage time). Average service times are listed below by country.
|Czech Republic||9 days|
Note The service time is an estimate and begins once we receive your console at our service centre.
We provide a post-service warranty for serviced consoles. The length of the warranty depends on whether the service was in-warranty or out-of-warranty as follows:
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