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Error 8b010008 occurs when downloading on Xbox 360

You see the following error code and message when you try to download on your Xbox 360 console:

Status code: 8b010008

Some Xbox Live features are temporarily unavailable. You can still play online and send messages.

If you get this error message, it means one of the following things:

  • Some Xbox features are not available because of system maintenance or a temporary Xbox Live issue.
  • You can't access some Xbox features because of a network configuration issue.

Solutions

Solution 1: Check the status of the Xbox Live service

Xbox Live might be unavailable due to system maintenance. Check the status of the Xbox Live service. If there’s an Xbox Live service alert, wait and try again later.

If there are no Xbox Live service alerts and you continue to get the error, try the next solution.

Solution 2: Test your connection

Test the Xbox Live connection on your Xbox 360 console. Here's how:

  1. Press the Guide button on your controller.
  2. Go to Settings and then System Settings.
  3. Select Network Settings.
  4. Select Wired Network or the name of your wireless network, if you’re prompted.
  5. Select Test Xbox Live Connection.
  6. Do one of the following:
    • If the test fails and you can't connect to Xbox Live, see Troubleshoot your Xbox Live connection.
    • If the Xbox Live service is available, try the next solution.
    • If there is an Xbox Live service alert, try again later when the Xbox Live service is available.

If you still get the error, try the next solution.

Solution 3: Open network ports

If you have a firewall or your console is connected to a workplace or school network, you might need to open network ports for your Xbox 360 console to communicate with Xbox Live. For help, see Network ports used by Xbox Live.

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