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Get the Xbox Insider Hub app on Xbox One


This page shows you how to get the Xbox Insider Hub app and use it to participate in Xbox Insider Program previews. You’ll also find answers to frequently asked questions about the Xbox Insider Hub.

Get the Xbox Insider Hub app on Xbox One

The Xbox Insider Hub app is an update to the Xbox Preview Dashboard app. If your console is in Instant-on mode and you have automatic updates enabled, the updated app will download automatically overnight.

If your console is in Energy-saving mode, or you have automatic updates disabled:

  1. Go to My games & apps.
  2. From the Updates tab, select the Xbox Preview Dashboard.
  3. Once the update is complete, the app name and icon will be changed to the Xbox Insider Hub.

Launch the Xbox Insider Hub

  1. Go to My games & apps.
  2. From the Apps tab, select the Xbox Insider Hub.

For easy access, pin the Xbox Insider Hub to launch it from Pins on the Home tab of the dashboard.

Note If this is your first time launching the Xbox Insider Hub, you’ll need to accept the Terms and Conditions of participating in the Xbox Insider Program.

Install the Xbox Insider Hub on another device

  1. Sign in with your gamertag registered in the Xbox Insider Program.
  2. Go to My games & apps.
  3. From the Ready to Install tab, select the Xbox Insider Hub.
  4. Select Install.

Reinstall the Xbox Insider Hub

  1. Navigate to My games & apps.
  2. Select the Xbox Insider Hub from the Ready to Install tab.
  3. Select Install.

Stop participating in the Xbox Insider Program

  1. Launch the Xbox Insider Hub.
  2. Go to Settings > Manage devices.
  3. Select the consoles to unenroll from the Xbox Insider Program.
  4. Uninstall the Xbox Insider Hub.

To learn more about uninstalling apps and games, go to Uninstall Xbox One games or apps to free hard drive space.

Sign up for a preview

A preview can include games, apps, experiences, and the Xbox One Update Preview. To sign up:

  1. Launch the Xbox Insider Hub.
  2. On the left side of the screen, select Insider content.
  3. Select a preview.
  4. Select Join.
  5. Select the Group you want to join, and then select Done.
  6. On the next screen, read the Terms and Conditions of participating in the preview, and then select Accept.

Participate in a preview

When you participate in a preview, you’ll find that the Preview Details page in the Xbox Insider Hub is the best source for info. Participating in a preview might seem self-explanatory, but to get started, it's a good idea to check out Announcements for the latest news, and then head over to Quests.

The Preview Details page includes the following tabs:

  • Info: Basic information about the preview, including eligibility requirements.
  • Announcements: The latest news about the preview, including release notes, scheduled play times, and contests.
  • Quests: Scenarios that you can step through and provide feedback about the experience. Complete quests to earn XP.
  • Surveys: A quick way for you to send feedback to developers about a preview without walking through specific steps or scenarios. Complete surveys to earn XP.
  • Known issues: Read about problems that have already been reported in the preview, plus find tips and workarounds.

In addition to the tabs, you can use Quick Polls—short, multiple-choice ballots that let you send fast feedback. Find quick polls on the main page of the Xbox Insider Hub.

Stop participating in a preview

  1. Launch the Xbox Insider Hub.
  2. On the left side of the screen, select Insider content.
  3. Select a preview you're participating in.
  4. Select Manage.
  5. Select Unenroll, and then select Done.

Earn XP

Earning XP helps you level up, unlock new Xbox Insider levels, and rocket up the leaderboards. By completing quests, surveys, quick polls, and other Xbox Insider Program activities, you earn XP.

High-level Xbox Insiders often get earlier access to new previews and content.

View your Xbox Insider XP

Your Xbox Insider XP is the total of all XP you've earned, which affects your Xbox Insider level and ranking on the leaderboards. Your Xbox Insider XP displays on the Friends and Global Xbox Insider leaderboards.

Raise your Xbox Insider level

Your Xbox Insider level determines your rank in the Xbox Insider Program. Earn more XP to increase your Xbox Insider level and your rank. Your Xbox Insider level is displayed in your Xbox Insider profile on the Xbox Insider Hub landing page.

View your Xbox Insider leaderboard ranking

To view your ranking on the Friends or Global Xbox Insider leaderboards:

  1. Launch the Xbox Insider Hub.
  2. On the main page, select your Xbox Insider profile.
  3. Move down the page and select the Friends leaderboard or the Global leaderboard to view your ranking.

Xbox Insider Hub FAQ

My friend is eligible for a preview but I’m not. Why is that?

Not all previews will be available to all Xbox Insiders. Participants can be eligible for previews based on certain criteria including their interests, tenure as an Xbox Insider, Xbox Insider XP, previous participation in Insider previews, and other factors.

I’m not eligible for any previews. Is that normal?

Not all Xbox Insiders will be eligible for previews upon downloading the Xbox Insider Hub. However, you can increase your chances of being selected for future previews by completing the quests, surveys, quick polls, and reporting issues you find by using Report a problem.

My Xbox Insider XP or Xbox Insider level is incorrect. What can I do?

  1. Press the Xbox button  on the controller.
  2. From the power menu, select Report a problem.
  3. Select Add new problem.
  4. On the Select category screen, select Xbox Insider Program.
  5. On the Select sub-category screen, select the Xbox Insider Stats.
  6. In Title and Description, provide a title for the problem and a specific description of the discrepancy—in other words, what you’re seeing versus what you should be seeing.
  7. Select Done.

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