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Error 876C0002 occurs when you try to pin an item to your Home screen

You see the following error code when you try to pin a game or an app to your Home screen:

Error 876C0002

This means we weren’t able to set the pin that you requested.

Solutions

To resolve this problem, try the following solutions, and then try to set your pin again.

Solution 1: Verify that you’re signed in to your console

See the Xbox One Sign-In Solution to verify that you’re signed in to your console.

Solution 2: Test your connection to Xbox Live

Here’s how:

  1. From Home, scroll left to open the guide.
    Note Double-tapping the Xbox  button will open the guide from any other screen on the console.
  2. Scroll to Settings and select All Settings.
  3. Under Network, select Network Settings.
  4. Select Test Network Connection. If the connection test is successful, your console will connect to Xbox Live.

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