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Video on Xbox One is fuzzy

Overview

When you connect your Xbox One console to a TV or monitor, the console defaults to video settings that are based on the settings of your TV or monitor. In some cases, you can change these settings to improve video quality.

Image appears fuzzy or unclear

Here's how to change the screen resolution, colour depth and colour space settings for an HDTV or monitor that's connected to an Xbox One console by an HDMI cable.

Screen resolution

  1. Go to the Home screen.
  2. Press the Menu button on the controller.
picture
  1. Select Settings.
    Note You can say “Xbox, go to settings” from any screen. Some changes within the Settings app require the use of a controller.
  2. Select Display & sound.
picture
  1. Select TV resolution.
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  1. Select the appropriate screen resolution for your TV or monitor.
picture

Note The Xbox One console supports screen resolutions of 720p and 1080p.

Colour depth

Colour depth is how much colour information per pixel is sent to the TV or monitor.

Note Colour depth of 30 bits per pixel (bpp) or higher is known as "deep colour". Not all HDTVs accept deep colour information.

  1. Go to the Home screen.
  2. Press the Menu button on your controller.
picture
  1. Select Settings.
    Note You can say “Xbox, go to settings” from any screen. Some changes within the Settings app require the use of a controller.
  2. Select Display & sound.
picture
  1. Select Colour depth.
picture
  1. Select the option that works best for your HDTV or monitor.
picture

Colour space

  1. Go to the Home screen.
  2. Press the Menu button on your controller.
picture
  1. Select Settings.
    Note You can say “Xbox, go to settings” from any screen. Some changes within the Settings app require the use of a controller.
  2. Select Display & sound.
picture
  1. Select Colour space.
picture
  1.  Select the option appropriate for your TV or monitor:
picture
  • Standard (recommended) – This is the optimal reference level. It should work for all displays.
  • PC RGB – We recommend this option only if you're using a PC monitor and colours from the Standard setting appear sub-optimal.

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