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Manage account

Learn how to find your Microsoft account email address or reset a forgotten account password.
Learn how to move your Xbox Live profile and gamertag to a different Microsoft account using an Xbox 360 console.
When you change the region of your Xbox Live account, certain things change in your account while others are unaffected. Learn what the changes are and how to address them.
Learn how to change or update your Xbox Live account information: name, address, phone number, or email address.
Learn how to fix the following Xbox 360 error message: “The email address or password you entered is not valid. Please try again.”
Having trouble when you try to create a child account? Learn what to do if you can’t complete the parental consent portion.
Learn how to fix the error "Sorry, there’s a problem with your billing address" so you can make purchases using your Xbox Live account.
Find out why you’re asked to update your account information when you download your Xbox Live profile on your Xbox One console.

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