Learn about the age-appropriate controls and family privacy settings you can adjust on Xbox.com and on your Xbox One console.
If you forgot your Microsoft account password, this page will help you reset your password.
Learn how to find your Microsoft account email address so you can sign in.
Learn how to fix the following Xbox 360 error message: "The email address or password you entered is not valid. Please try again."
Having trouble when you try to create a child account? Learn what to do if you can’t complete the parental consent portion.
Learn how to verify the security information for your Microsoft account so you can use it to prove your identity if you need to make changes to your account.
Learn what to do if you are repeatedly prompted for your password on Xbox One.
Find out what to do if you suspect your Microsoft account has been compromised or if you need to check for unauthorized activity on your account.
Learn how to delete security information from your Microsoft account.
Learn how to replace out-of-date security information to help protect your Microsoft account.
Learn what a child account is and what qualifies a Microsoft account to be treated as a child account.