Security

Learn what to do if you can no longer automatically sign in with Kinect after changing your Microsoft account email address.
Get help signing in to your Microsoft account, resetting a lost or forgotten password, and managing your account security.
Learn how to delete security contact information from your Microsoft account.
Learn how to associate additional security proofs with your Microsoft account.
Find information about the online safety and privacy settings Xbox 360 offers. Also learn how to promote a child account to an adult account.
Learn what to do when you do not receive an expected security code.
Learn how to password protect your Xbox Live profile, get your Xbox console to remember your password, and change the password protection on your profile.
Learn how to add password reset security information to your Microsoft account to enhance its security.
Learn how to manage privacy and online safety settings for Xbox One, for both you and your children.
If you’ve used your gamertag on multiple Xbox 360 consoles, you might see a message about it. Learn what it means and what to do about it.
Learn how to fix an error that occurs when you try to set a password for sign-in on Xbox 360.
Learn what a child account is and what qualifies a Microsoft account to be treated as a child account.
Learn how to manage privacy and online safety controls for Xbox One and Xbox 360 from your computer.
Learn what to do if an app or device won’t prompt you for a security proof.
Read the latest Xbox Terms of Use FAQ for current Xbox and Xbox Live policies.
Learn how to help keep your account and personal information secure.
Learn how to find your Microsoft account email address or reset a forgotten account password.
Learn how to use your Xbox profile on another Xbox console so you can play anywhere with your gamertag and profile.
Find out how you can promote a child account to an adult account.
Learn how to replace out-of-date security contact information to help protect your Microsoft account.
Learn how to delete security contact information from your Microsoft account.
Learn why you’re unexpectedly prompted for your Microsoft email account and password. Also learn how security proofs help protect your Microsoft account.
Account security is one of our top priorities at Xbox Live. By working together, we can help improve Microsoft account security.

Support Resources