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Xbox Live membership

Payment and billing
Manage your payment and billing options, redeem codes and update your billing information.
Recover and reset your lost Microsoft account password
Learn how to reset your forgotten Microsoft account password.
Find your Microsoft account email address
Learn how to find your Microsoft account email address so you can sign in.
How to change the email address associated with your Microsoft account
Learn how to change the email address that you use with your Microsoft account.
Cancel your Xbox Live Gold subscription
Go directly to your account to turn off auto renewal and cancel your Xbox Live Gold subscription at the end of its current term.
How to cancel your Xbox subscription
Learn how to cancel your Xbox subscription.
How to get an Xbox Live Gold trial membership
Learn how to get Xbox Live and an Xbox Live Gold trial membership so you can get the most out of your Xbox.
Xbox Live Gold changes FAQ
Important changes coming: New benefits for Xbox Live Gold members – Games with Gold and Deals with Gold come to Xbox One. Everyone can access popular entertainment apps for Xbox One and Xbox 360 without an Xbox Live Gold membership.
Games with Gold for Xbox FAQ
Games with Gold is an Xbox program that offers free Xbox games to Xbox Live Gold members.
Xbox Live suspensions and console bans
Find out about console and Xbox Live service suspensions.

Support resources

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